Internet connection problems with windows vista

The problem seems to have started following a Windows Update last week, which made my IE unable to connect. Windows Mail could still connect. A day later I got the Windows Update message that Vista SP1 was available, so I assumed that it had been quicky issued to resolve the connectivity problem. I backed up everything, and finally today decided to install SP1. It didn't resolve my connectivity issue, and now Windows Mail also has connectivity issues.

Office Office Exchange Server. Not an IT pro? Windows Client. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows Vista Networking. For specific hardware-related issues, please use the Windows Vista Hardware forum 2 2. Sign in to vote. I purchased a nice Gateway M-Series laptop for my daughter this x-mas. Problem is I cannot connect to the Internet. I have 3 other computers that can connect just fine both wireless and LAN.

I installed Firefox to see if it was IE, it is not, they both exhibit the same issue. Also I can see all the other computers on the network. When I ping google. Any suggestions would be appreciated, it seems like something simple. Dazed and confused. Thursday, January 3, AM. Hi, Thank you for the post. Before we go further, I would like to collect the following information with you for further research: 1.

Also, perform a full scan by using antivirus software to make sure that we have not installed malware unconsciously. If the steps cannot resolve the issue, please try the following suggestions to reset IE: 2. Close all IE or Windows Explorer windows. Open a new IE window. Click Tools, and then click Internet Options. Click Advanced tab, and then click Reset.

Close IE and reopen it to apply the changes. Monday, January 7, AM. I had the same set of problems as the OP. The messages I received in the browser were along the lines of "This website cannot be displayed" and when I did the network diagnostic it said everything was fine, no problems detected.

No further development will take place on these products and security updates are no longer issued. It is highly recommended that you upgrade to Windows 10 or 8. NOTE: In some cases, a simple restart of your computer can solve various networking problems. If you restart your device and are still experiencing networking problems, continue through this document.

Programs like firewalls, antivirus applications, VPN clients, and various malware can cause Internet connection problems. When there are Internet connection problems in Windows 7, Vista, or XP, make sure there are no firewalls installed other than the Windows Firewall.

Uninstall the network adapter driver and restart. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update. Before uninstalling, make sure you have drivers available as a backup. Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.

Expand Network adapters , and locate the network adapter for your device. After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If Windows doesn't automatically install a driver, try to install the backup driver you saved before uninstalling. Check if your network adapter is compatible with the latest Windows Update.

If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:.

Select the Start button, then enter settings. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:. To learn how to hide updates, see Hide Windows Updates or driver updates. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates.

To do this, select the Start button, then enter settings. Using network reset should be the last step you try. This can help solve connection problems you might have after upgrading from Windows 10 to Windows It can also help to fix the problem where you can connect to the internet, but can't connect to shared network drives.

Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults. Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure.

Under Network profile type , select Private. Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences. In Device Manager, select Network adapters , and then double-click the network adapter name.

Select the Advanced tab and look for a Wireless Mode setting. Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name SSID , and so on.

To fix this, remove or "forget" the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC. Select Wi-Fi , then select Manage known networks.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection. For more info, see Wi-Fi problems and your home layout. There may be additional troubleshooting steps you can try, depending on which symptoms you're having. To view these steps, check out Wi-Fi connection icons and what they mean. Setting up a wireless network. How to find your wireless network password. Analyze the wireless network report. Wi-Fi tools and apps. Make a Wi-Fi network public or private in Windows.

Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. Under Change your network settings , select Network troubleshooter. In the search box on the taskbar, type Command prompt. In the search box on the taskbar, type Device Manager , and then select Device Manager from the list of results.

If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows. This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows Under Network profile , select Private. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check for additional symptoms for the "No internet connection" icon. Make a Wi-Fi network public or private in Windows Swipe in from the right edge of the screen, select Settings , then select the Network icon.

Swipe in from the right edge of the screen, and then select Settings. Select the Network icon, and then select Hidden network. The network will be added to your list of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:.

Open Connect to a Network by selecting the network icon in the notification area. Select Unnamed Network , select Connect , and then type the network information. The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network..

Let Windows try to help you fix the problem. Try running the Network troubleshooter to see if it can diagnose and fix the problem. Select the Start button, start typing Network problems , and then select Identify and repair network problems in the list. The Network Troubleshooter mentioned above can help diagnose and fix common connection problems. After using that, try running the network commands below because the combination of doing these two things can help you get connected.

Select the Start button, start typing cmd , right-click Command Prompt in the list, select Run as Administrator , and then select Yes. At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:. This helps create a new connection to your Internet service provider ISP. So if you unplug the modem and lights stay on, remove the battery from the modem. If it is, contact your ISP. At the command prompt, type ipconfig.

Look for the IP address listed next to Default gateway. For example, The result should be something like this: Reply from Try using the Network Adapter troubleshooter to automatically find and fix some problems.